Design Leader focused on Products, Systems and Experiences
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EY

Next Generation Knowledge Management

Client: Ey
Role: Associate Creative Director

Year: 2013-2014
Project Duration: 13 months

THE ASK

Create the user experience for a proprietary and complex authoritative content repository that is central to the assurance practice. The Research Tool of the Future project was a global effort to design a global tool, bringing a vision for a new way to of working. 

 

WHAT WE DELIVERED

A best-in-class research tool designed especially for audit practices, with an enhanced focus on legibility, personalization, and features designed to improve workflows; delivered as a functional, dynamic HTML5 coded simulation of the solution.

We began with a high level content analysis of the knowledge repository and an understanding of what we needed to provide. 


Qualitative research with partners, knowledge managers, practitioners and clients gave us the foundation for creating a intuitive and navigable system, designed around a user's workflow. 


We delivered a HTML functional prototype that showed navigation, templates, text enhancements, search functionality and other features. This served not only as design documentation, but as a tool for executive socialization and an accelerator for the development team. 


For more information about this or any other case study on this site, please contact me at daniel.holtzman@gmail.com